Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very easy enrollment
The enrollment process was very easy, and the coverage seems great!
Insurer: MetLife
By: customer
Easy and took little to no time
Easy and took little to no time - Great experience! My pet has coverage and it was my first time getting pet insurance.
Insurer: MetLife
By: Gabby G
Smooth and Efficient
This was the easiest claim I have ever dealt with, fast and efficient and I received my payment within a week. Thank You !!!
Insurer: MetLife
By: Shawn
Application and quote very simple
Application and quote very simple
Insurer: Nationwide
By: customer
Claims get paid!
I had to bring my pet to the vet. The day of I uploaded a picture of my bill and within days my bill was reimbursed appropriately. Great job!
Insurer: Pets Best
By: Alicia
Great, Effective Pet Insurance!
Getting an Insurance Quote for my 2 bunnies was easy, efficient, and the prices are reasonable! The representative who worked with me was very kind and informed me well about my plan and what it covers.
Insurer: Nationwide
By: Sol
Streamlined and easy to use on the…
Streamlined and easy to use on the website as is the same with processing all of my wellness and treatment visits.
Insurer: Nationwide
By: customer
Easy to file a claim and reimburse…
Easy to file a claim and reimburse quickly.
Insurer: MetLife
By: customer
Pet Insurance
This past year, Metlife has really upped its game. We got reimbursements within 3 business days, unlike previous years, where it took them up to a month on some occasions. I took a star off since they are increasing their premiums by 150$/month to continue the same plan, but other than that, they've been extremely easy to deal with.
Insurer: MetLife
By: Natsumi