Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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It took me over 1 hour to complete this…
It took me over 1 hour to complete this form. It would not let me change my zip code which is incorrect on the form. It would not let me add my address. It would start to "jiggle" on the address and wouldn't let me go further. It took me over 5 times to do this. Very frustrating.
Insurer: MetLife
By: Margarita Mendieta
Easy of filing a claim
Easy of filing a claim. Easy of payment. Spot allows a sometimes stressful decision making even so much easier by affording me the opportunity to provide the best care for my pet knowing it is affordable.
Insurer: Spot
By: Enid Maldonado
Very easy to understand and sign up
Very easy to understand and sign up
Insurer: Prudent Pet
By: Kathy
easy to do and good plans available and…
easy to do and good plans available and with employer discounts, it's great!
Insurer: MetLife
By: Renee Foster
Peace of mind
Easy to understand policies fair and balanced
Insurer: MetLife
By: Arnold Love
So Easy
I recently purchased a 2 year old male kitten from our local shelter for my daughter. I wanted to ensure he would have the best possible care. My employer advertised Metlife Pet Insurance and the process was phenomenal. So easy to purchase at an awesome rate.
Insurer: MetLife
By: Melonie Nixon
Quick and easy experience adding a pet to my policy
I just called to add a pet to my policy. The process was quick, and the representative was nice and answered all of my questions.
Insurer: Nationwide
By: Kristie