Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I’ve done a couple of claims and…
I’ve done a couple of claims and everything has always worked out. Everyone who I’ve spoken to are very friendly and helpful. Refund always comes on time. Thank you for everything
Insurer: Spot
By: Adriana Mendez
Easy Claims process and Fast Payment!
Easy Claims process and Fast Payment!
Insurer: Pets Best
By: Chris Ledes
I found the sign up process very easy…
I found the sign up process very easy and straightforward. I previously had a pet plan with MetLife for my previous dog that past away a year ago. I found the claim process easy to navigate when needed.
Insurer: MetLife
By: Alfred Alfisi
Urgent Care
"My schnauzer recently underwent an urgent care vet visit. Since multiple systems were involved, it was a little difficult to decide what to pick from the pick-list, but the opportunity to detail the problems in my own terms was helpful. Response was immediate. From notification of we've received your claim to your claim is being processed to here's your EOB to your money has been deposited in your account took a week maybe. I found that fantastic. Thanks PetsBest!"
Fast and easy simple terms
Fast and easy simple terms
Insurer: MetLife
By: Michael johnson
Fast response. After the documentation was sent in
After the documentation was sent in, the check came in a few days.
Insurer: Healthy Paws
By: Leann
Will never be without it
I’ve had healthy paws for 8 years and have never been disappointed..so grateful for the coverage as well as the quick turnaround times…payment was sent so fast...they’ve covered her surgeries at 90% without any question..I’ll always have pet Insurance for peace of mind for my pups..
Insurer: Healthy Paws
By: Pj Goldman