Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I have with Trupanion since 2014 when…
I have with Trupanion since 2014 when my pet had 3 months. The claim process is easy and payment is the excellent, I am grateful also with customer services always available to resolve any doubt about coverage. They are care about my pet health.
Insurer: Trupanion
By: Gladys
Ease of use
Ease of use, took care of everything upfront
Insurer: Trupanion
By: Anup Pillai
Efficient Claim Processing
Fast, reliable, claim processing service and good customer service with fast and secure payment.
Insurer: MetLife
By: Happy Customer
Very easy
Very easy! Uploaded my itemized invoice and they sent zelle 1 day later. So fast n easy
Insurer: MetLife
By: Steve B
First time I filed via USPS
I had difficulty uploading the soap notes,(my issue) so sent everything through USPS - I received acknowledgement when received and within only a few days, the benefit was deposited in my account.
Insurer: MetLife
By: Kate Larson
Easy to upload documents and…
Easy to upload documents and re-imbursement was fast.
Insurer: MetLife
By: customer
Prompt payment
Prompt payment. Years long relationship.
Insurer: Trupanion
By: Despina
I mreceived my insurance payments in…
I received my insurance payments in less than 10 days. You guys rock! Thank you!
Insurer: Fetch
By: Cheryl Solomon
Easy to claim, easy to get refund.
"Long time customer, more than 15 years. Very easy claim filing , clear explanation of the benefits, fast payment after approval, even our VET were surprised how quick it was approved after such complicated case."
Insurer: Pets Best
By: Alex
EASY
EASY! I was afraid signing up would be a big hassle but it was rather simple.
Insurer: Nationwide
By: Diane M Pelaez