Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Fast refunds
My Yorkie had to have surgery to remove bladder stones. This was her third surgery and Spot was fast in sending the refunds for them. This was good because the refunds arrived in time for me to pay the charge on my credit card.
Insurer: Spot
By: Glenda Dixon
You have shown me you are A Very…
You have shown me you are A Very reliable company , I get my refunds in a professional timely manner
Insurer: Spot
By: Jeffrey Gomes
So nice to have a good reliable pet…
So nice to have a good reliable pet insurance service. Website is easy to navigate and from a QA person working in hightech i can say i feel its not buggy. It just works. Payment is fast. No complaints Thank you!
Insurer: Spot
By: Tracie Whiteley
EASY SUMISSION & PAYMENT!
When I submit a claim, it’s easy to track the entire process from submission, when they receive the claim, and approval. The reimbursement process is so easy with direct deposit too. Thank you SPOT!
Insurer: Spot
By: DGarcia
Easy to work with
So easy to work with and the refunds are quick and easy as well. Well worth the price.
Insurer: Spot
By: Gin
Definitely worth the premiums…
I had never purchased pet insurance before I got Jasmine. Having the insurance pay the veterinary bills directly to the clinic on the same day as the surgery made things so much simpler. Thank you for your part in helping us take care of her.
Insurer: Trupanion
By: Phyllis Sweeney
Pumpkin has made it easier for us to…
Pumpkin has made it easier for us to take the best care of our dog Cass. She eats things she should not. I feel so much better with the option to take her in for the safest monitoring and care, knowing i won’t have a huge financial crisis doing the right thing anymore. Pumpkin is affordable and makes sense. The team are extremely helpful from signing up for the best plan for you and your pet to the process for filing claims.
Insurer: Pumpkin
By: Barbara
PROMPT and SPEEDY Processing of Claims -
Trupanion quickly processes claims and the payment goes directly to my vet. This was extraordinary and much appreciated.
Insurer: Trupanion
By: customer