Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I just switched to Pumpkin Pet…
I just switched to Pumpkin Pet Insurance, from Wagmo, but haven't had a chance yet to file a claim. The online purchasing experience was good. Looking forward to filing first claim and seeing how the payment/refunds work.
Insurer: Pumpkin
By: DAVID
Payment refund quick and efficient
Payment refund quick and efficient
Insurer: MetLife
By: customer
MetLife Makes My Life Less Stressful
I have MetLife for all of my pets for 3-4 years now, and this was he first time I used it. I love the ease of filing the claim, uploading documents, and directing payment. Caring for a pet can be stressful - especially vet appointments but MetLife makes it a little comfortable and less worrisome.
Insurer: MetLife
By: Josephine
The process was easy from quoting to…
The process was easy from quoting to getting the policy. Agent Kim Cardascia was very helpful, professional and polite. She explained the coverages and worked up a quote that was beneficial for my dog and worked financially for me too. I really like that you can customize your policy with Prudent Pet.
Insurer: Prudent Pet
By: rudandesignaol.com
I’m handicap and my dog means…
I’m handicap and my dog means everything to me . They are reliable with the payments for medical necessities .
Insurer: MetLife
By: Audrey Figueredo
I submitted the necessary documents to…
I submitted the necessary documents to place a claim, and it said that it would be processed within 5 to 10 days. My claim was processed within either 24 or 48 hours. Very quick processing time very efficient.
Insurer: Fetch
By: Lisa Shepler
Submitting a claim is so easy
Submitting a claim is so easy and the response is rapid - they money from the refund is in my account before I have to pay the credit card which is a huge help.
Insurer: Healthy Paws
By: Carolyn
Spot Pet Insurance was outstanding
Spot Pet Insurance was outstanding. The process to upload the vet invoice was easy, they quickly verified the information and within a week the full amount, less deductible of course, was deposited in our account. We couldn’t be happier with Spot.
Insurer: Spot
By: Patti