Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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It was very easy to submit forms online and it was very quick
It was very easy to submit forms online and it was very quick
Insurer: Trupanion
By: Robin
I called to approve of the Privacy policy.
I called to approve of the Privacy policy. I also inquired if I could get my Trupanion Policy number over the phone, and there was no problem. Each month the premium is taken out automatically for both of my cats.
Insurer: Trupanion
By: Nancy
CJ was very patient and sent me the claim form via email.
CJ was very patient and sent me the claim form via email. However, the form still shows formatting in the fields whether it is being opened in Win10 or Adobe. I just typed over them, printed it anyway, and submitted it and my invoices via email.She did acknowledge my pets and ask that I show them some love.
Insurer: Trupanion
By: Patricia
I called to approve of the Privacy policy.
I called to approve of the Privacy policy. I also inquired if I could get my Trupanion Policy number over the phone, and there was no problem. Each month the premium is taken out automatically for both of my cats.
Insurer: Trupanion
By: Nancy
always easy,
always easy, quick, and now my vet can even just submit the claim online without me needing to fill out a form or dig out policy number. thank you!
Insurer: Trupanion
By: Nicole
Great support.
Great support. Quick direct billing
Insurer: Trupanion Canada
By: Sally
Quick response and payment.
Quick response and payment. anytime I had to call staff was informative and friendly. thank you
Insurer: Trupanion
By: Marianne
Easy to do online.
Easy to do online.
Insurer: Trupanion Canada
By: Margaret
Easy process,
Easy process, very quick about getting my money back to me
Insurer: Trupanion Canada
By: Chelsea