Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I would definitely recommend Trupanion to others,
I would definitely recommend Trupanion to others, and already have. The process was very easy. I received my claim payment very quickly, before my credit card bill is due.
Insurer: Trupanion
By: Lisa
Love working with Nationwide for my Pet Insurance
They were fast in processing my claim and payment. I was able to have it direct deposited into my bank account. I love working with this company for my Pet Insurance claims! They also send out rewards, newsletters with tips and email promotions which I enjoy receiving.
Insurer: Nationwide
By: Cynthia
Claim handled almost instantaneously.
Claim handled almost instantaneously.
Insurer: Trupanion
By: Florence
Fast and effort less
Fast and effort less
Insurer: Trupanion Canada
By: Ricky
I am really happy with Nationwide Pet insurance.
Someone recommended Nationwide Pet insurance and I really am so happy to have it. The reimbursement process is very simple and quick. Everything is online so easy to track. Once or twice had to call customer service and they were helpful and easy to reach. Overall, I am thrilled to have Nationwide.
Insurer: Nationwide
By: ALICE
Great process, fast payment! Highly Recommend
This was such an easy process! Our 2-year old golden retriever had to have emergency surgery and then got an infection. He was in and out of the emergency vet for a week. We had numerous ER vet bills that equaled well over $4,000. Nationwide's process is super easy to submit and we had our payment in less than a month!! Highly recommend to anyone with pets!
Insurer: Nationwide
By: Nicole
We are very happy with the service provided at all times!
The customer service is always 10 and my experience in the way the invoices are handled and processed in a timely manner are a 10 as well. We are very happy with the service provided at all times!
Insurer: Trupanion Canada
By: Julie
Fast and fair resolution and payment of claims.
Fast and fair resolution and payment of claims.
Insurer: Trupanion
By: Janet
Look for unauthorized charges to your account
This company already charge us two times without our authorization ( 11 days apart - in the same month ) amount which later they could not find on our account. Charged for premium was paid before this charges so they know our card number.
Insurer: Trupanion
By: Hanna
Traumatic Injury
I joined Nationwide Pet insurance for my Search and Rescue K-9 I’m August 2017. In February 2018 she fell from a 30’ cliff and suffered traumatic injuries but survived. Her medical cost have been extensive and I couldn’t be happier with the plan coverage and ease of payment. Thank you Nationwide for being there for Opal and I.
Insurer: Nationwide
By: Barb