Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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You pay promptly and are very clear about what is covered and what is not.
You pay promptly and are very clear about what is covered and what is not. Thank you.
Insurer: Trupanion
By: Melanie
Great insurance
I've only used the insurance for well visits. It has been great so far. Refunds have been transferred in a timely manner.
Insurer: Embrace
By: Bianca
I don't understand why sometimes you pay promptly and sometimes it's over 2 weeks
I don't understand why sometimes you pay promptly and sometimes it's over 2 weeks
Insurer: Trupanion Canada
By: Dee
quick reimbursement and excellent customer service
quick reimbursement and excellent customer service
Insurer: Trupanion
By: Rosemarie
Fast and easy!
Fast and easy!! Actually worked better then insurance for people!!
Insurer: Trupanion
By: Michael
You are kind,
You are kind, respectful, and have a quick response. When my dog took sick, I was scared and overwhelmed; the billing was one issue I did not have to deal with, Trupanion handled all that for me.
Insurer: Trupanion
By: Nancy
Easy to use the online claim.
Easy to use the online claim. Money deposited quickly
Insurer: Trupanion Canada
By: Mitchal