Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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best pet insurance company!
Nationwide has been wonderful. All the claims agents have been so nice to work with. My claims have been paid quickly and fairly. The value is excellent for the premium. I will always have insurance for my little dog and it will always be with Nationwide
Insurer: Nationwide
By: janet
Great service
The service was outstanding
Insurer: ASPCA
By: Annette
Thank You for the Great Service!
I took my dog to the vet for his annual physical and shots. Nationwide paid my claim promptly. I have never had any issues with Nationwide. I received email notification when they received my claim and other emails letting me know the status of the claim. I highly recommend Nationwide Pet Insurance. Thank you very much!
Insurer: Nationwide
By: Kellie
Glad I got
I'm glad I got Nationwide Pet Insurance for my puppy, Bear. They have been great with letting me know what is happening when I submit a claim to them.
Insurer: Nationwide
By: Jacqueline
Wouldn't Want to Live Without It
After hearing horror stories about the expense of vet care (particularly due to injury or illness), we looked at buying insurance for our golden doodle. After researching options and hearing from other dog owners, we opted to go with ASPCA. We are so glad we made that decision since our dog has had to have several teeth extracted and has pulled tendons from overactive playing. The ASPCA has reviewed every claim quickly and I have always been pleased with how claims have been paid. The peace of mind and the support that ASPCA provides makes it easier to give our dog the care he needs and deserves.
Insurer: ASPCA
By: Talbot
Fantastic! Never will do without Pet Insurance Again!
I have been super happy with all interactions with Nationwide pet insurance. Payment is easy; I've set up monthly automatic withdrawals. Claims are easy: complete online or print and fax. Receiving payment is easy; direct deposit to my account. This is a fantastic value. I will never be without the insurance. I bought the policy when my dog was only a few weeks old. I would definitely recommend (and do!) this to every pet owner.
Insurer: Nationwide
By: Kathy
Consistent
Embrace has consistently provided excellent service. The staff is consistently courteous and caring whether on the phone or via email. The information provided is always clear and easy to understand. We are very grateful to have found Embrace.
Insurer: Embrace
By: Carl
Couldn't be easier.
Submitted claim, no follow up needed on my end, updates were often and informative and when approved, check was in my hands just days later.
Insurer: Embrace
By: Doris