Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great Representative
Had a great representative with Jon. He was very friendly and easy to work with and had all of the information I needed.
Insurer: Nationwide
By: Jill
Fixed mistake
They did not reimburse me the proper amount when I first filed a claim, but once I called customer service, they acknowledged the mistake right away and processed the claim again.
Insurer: MetLife
By: customer
Our dog has the best health insurance in the family
HealthyPaws Insurance is very straightforward and clear about what it covers. When claims are submitted they are dealt with and paid back incredibly quickly and easily. Our dog has better health insurance than his humans.
Insurer: Healthy Paws
By: A.D.N.
I would recommend this insurance. Very reasonable if someone is on a limited income.
Brandi was my agent. She was very helpful and knowledgeable ☺️
Insurer: Prudent Pet
By: lovsrunyahoo.com
Excellent customer service
Excellent customer service, lightning fast claims processing. I would highly recommend Pum;kin Insurance!
Insurer: Pumpkin
By: Letitia P.
Rebecca was very helpful
Rebecca was very helpful
Insurer: Prudent Pet
By: mounikaraogmail.com
Knowledgeable customer service and…
Knowledgeable customer service and kindness and compassion.
Insurer: Embrace
By: Holly McCourt
Josh was such a big help
Josh was such a big help! He made starting an account so easy! So excited for our new insurance providers!!
Insurer: Fetch
By: Danielle Reed
Quick and efficient system.
Quick and efficient system.
Insurer: MetLife
By: customer