Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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The peace of mind you need to take care of your pets, no matter what.
Healthy Paws is not only easy to use, but the policies are straight-forward and easy to understand. I never felt confused about what would be covered and what wouldn't be, and submitting claims is so simple. When our large breed dog needed knee surgery, Healthy Paws not only took care of our claim promptly, but checked in to see how our pup was doing. We will always insure our pets with Healthy Paws.
Insurer: Healthy Paws
By: Stacie
Easy process and quick response
Easy process and quick response
Insurer: Trupanion
By: Laura
My claim was processed immediately
My claim was processed immediately and I received my reimbursement check within a few days. Thus far my claims for my pups issues have been honored. I highly recommend this company.
Insurer: Trupanion
By: Sally
Because you have always helped me take good care of Darlin’.
Because you have always helped me take good care of Darlin’.
Insurer: Trupanion
By: Constance
Service is very good and payments are speedy
Service is very good and payments are speedy
Insurer: Trupanion
By: Richard
They are fair and knowledgeable.
They are fair and knowledgeable.
Insurer: Trupanion
By: Toni
It was very well handled.
It was very well handled. It did not require almost any of my involvement.
Insurer: Trupanion
By: Erna
Happy with the service
Happy with the service
Insurer: Trupanion
By: Rayna