Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Faster & friendly.
Faster & friendly. Very good claim experience, will highly recommend to the friends & colleagues.
Insurer: Trupanion
By: Sherry
Great coverage
Great coverage at low price. Fast Responsive customer service. Claims paid quickly.
Insurer: Trupanion
By: Erica
Hands down the best insurance company
Hands down the best insurance company I've ever dealt with. Top notch customer service. It's not very often an insurance company looks to pay a claim rather than find a way not to pay a claim. I feel the staff at Trupanion genuinely cares about the well being of my dog. I've never had a bad experience in the last 8 years of being a customer. thank you Trupanion for all that you do.
Insurer: Trupanion
By: Diana
Any time I call I get fast pleasant and helpful service.
Any time I call I get fast, pleasant and helpful service. I’ve recommended Trupanion to several friends.
Insurer: Trupanion
By: Pat
Always a pleasure
Always a pleasure to work with Trupanion. Very prompt as well.
Insurer: Trupanion
By: Barbara
Extremely quick
Extremely quick response. Hassle free service.
Insurer: Trupanion
By: Charles
Fast service
Fast service and very responsive. thank you Trupanion very much
Insurer: Trupanion
By: Stephany
Good service
Good service with claims staff. Fast response
Insurer: Trupanion
By: Calvin