Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Best investment for dogs health coverage and easy to use.
I have ASPCA pet insurance since about 2007 and very please with the services that I have received whether its questions about claims or other inquiries the representatives are always knowledgeable and professional. I have recommended ASPCA pet insurance to several of my friends who are also pleased with the service they receive.
Insurer: ASPCA
By: Mary
Very pleased with service and prompt payment.
Your representative was courteous and professional, and my claim was paid within 30 days of filing. I am very pleased with your service. Chloe is doing great since her veterinary visit. Thank you.
Insurer: Nationwide
By: Carolyn
Pets Best is the insurance you need for your pet.
I have been a customer for a few years now and I have always had such wonderful service from Pets Best. I recommend them all the time every chance I can get.
Insurer: Pets Best
By: Blakely
So nice and helpful
The customer service person was very nice and helpful
Insurer: AKC
By: Deborah
Very impressed
Amazing, efficient, fast in handling claims. Very impressed
Insurer: Trupanion
By: Sandra
An excellent experience.
An excellent experience. Very pleased with everyone and the quick reimbursement. I will differently recommend Trupanion insurance to a friend.
Insurer: Trupanion
By: Barbara
I have recommended Trupanion to all
I have recommended Trupanion to anyone who would listen. Prior to purchasing Trupanion we did a research of all available pet insurance and none comes even close to Trupanion I purchase insurance as a safeguard and hope I never have to use it. Unfortunately this is not a case with my dogs. Claims are processed quickly and efficiently
Insurer: Trupanion
By: Catherine
An excellence experience.
An excellence experience. Very pleased with everyone and the quick reimbursement. I ll Will differently recommend Trupanion insurance to a friend.
Insurer: Trupanion
By: Barbara
Compassionate and professional customer service.
Compassionate and professional customer service. My claims were proceeded and paid so quickly. I would recommend this insurance to any pet owner.
Insurer: Trupanion
By: Francine
I have recommended Trupanion to anyone
I have recommended Trupanion to anyone who would listen. Prior to purchasing Trupanion we did a research of all available pet insurance and none comes even close to Trupanion You purchase insurance as a safeguard and hope you never have to use it. Unfortunately this is not a case with my dogs. Claims are processed quickly and efficiently
Insurer: Trupanion
By: Catherine