Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I recommend Pets Best
First claim I have filed and it was simple to do. The response was immediate and claim complete within a couple hours. I have recommended Pets Best insurance to numerous pet owners. Very pleased.
Insurer: Pets Best
By: Julie
Fast and helpful
Claims are processed super fast. They are always there to answer any questions.
Insurer: Trupanion
By: Gary
I'm incredibly impressed
I'm incredibly impressed by how prompt and kind this company is consistently. I wish all insurance companies were this easy to work with.
Insurer: Trupanion
By: Sal
The claims process is simple.
The claims process is simple. We have a re-occurring medication for our dog, and the online process is straight forward and the email follow ups are easy to read. Anytime we ve had to deal with personnel, they re always friendly, helpful and knowledgeable. We are truly thankful for the insurance in our case.
Insurer: Trupanion
By: Justin
Claims are processed super fast.
Claims are processed super fast. They are always there to answer any questions.
Insurer: Trupanion
By: Gary
I'm incredibly impressed
I'm incredibly impressed by how prompt and kind this company is consistently. I wish all insurance companies were this easy to work with.
Insurer: Trupanion
By: Sal
Helpful and prompt customer service; great coverage
I am so happy with this company! The customer service is prompt, courteous and responsive. The coverage is great. Very satisfied.
Insurer: Nationwide
By: Miriam
The greatest
We have had excellant service from Nationwide Pet Insurance. We can use the vet we want to go to and their response back to us is very timely and dependable. They stand behind their word. Will always use them.
Insurer: Nationwide
By: Connie
The best insurance they really care and they are the best at what they do!!
They are the best insurance!! After a lot of research we decided to get healthy paws and that was the best choice for sure!!! After talking to several friends that have trupanion and other insurance we fell more in love with healthy paws. To the other ones you are just numbers, they can drop you any time and they look as hard as they can for any little coma missing so they don’t have to pay you or at lest delay your reimbursement. With healthy paws this doesn’t happen they are so caring and lovin!! They accompany you all the time and follow up with you and the reimbursement method are seem less they are definitely the best!!!
Insurer: Healthy Paws
By: Oscar
Healthy Paws is our #1 choice
We have been so pleased with Healthy Paws. They are prompted with reimbursements, very caring, easy to talk to a real person in the company if you have any questions or concerns. I strongly recommend this awesome pet insurance company!
Insurer: Healthy Paws
By: Michelle