Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Reasonable turn aroun
I appreciate the coverage provided by Nationwide....the only frustration I have had is in processing communication for claims. While the time is a little long, I understand the 30 days. But there is a frequent lack of information through that 30-day process and finding information is difficult. More clear communication on where claims stand and what is happening would be helpful. Right now, if the claim is rejected...I won't know until the end of the 30 days.
Insurer: Nationwide
By: Cami
Fantastic
I find filing claims to be an easy process and I've never had any problems. This is the best company I've ever used.
Insurer: Nationwide
By: Suzanne
Buying Healthy Paws Pet Insurance is the smartest thing I have done.
My dog, Grimm has had two Mast Cell Tumors removed and most recently a mystery illness that caused anemia. All this within the last 15 months! Healthy Paws has covered 90% of the costs after my deductible allowing me to make decisions on procedures and testing without the stress of worrying about finances. I can't imagine going through these illnesses with my pet without Healthy Paws! The claim process is super easy and quick. I highly recommend Healthy Paws Pet Insurance!
Insurer: Healthy Paws
By: Michelle
Amazing service
I have a dog with a lot of health issues and this has been a lifesaver. Submitting claims is easy and the money comes back really quickly. I highly recommend.
Insurer: Nationwide
By: Caitlin
Awesome product
Great product. Quick payment with little to no administrative issues
Insurer: Nationwide
By: Ysmini
Very responsive and incredibly easy to submit and receive claims.
Very responsive and incredibly easy to submit and receive claims.
Insurer: Nationwide
By: Margaret
Professional and prompt handleing of claim.
This is my second pet with Embrace. I am well pleased with their efforts in responding to my claim. At this time, I would not consider another pet insurer.
Insurer: Embrace
By: William
very good to have nationwide ins.
ginger is my best friend thank you all for your help at this time !
Insurer: Nationwide
By: gary