Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Awesome as always!!!!
Awesome as always!!!! Called about my referrals and my claim. Polite, knowledgeable, and very informative. Resolved in just minutes!!!! Thanks!
Insurer: Pets Best
By: Jacqueline
Great company
I am well versed in the process of what is covered and what is not. That makes my expectations exactly what they should be. I really appreciate the constant contact from Pet's Best. Great Company in my opinion. Wonderful representatives.
Insurer: Pets Best
By: Lorna
Brice was great!
Brice, whom I spoke to, was so polite, patient and very knowledgeable. I appreciate all his help.
Insurer: PetPartners
By: Tiffany
Very pleasant staff
Adam was very pleasant to deal with during our phone conversation. Polite, caring and eager to help!
Insurer: AKC
By: Helene
Peter was very nice
Peter was very nice and helpful. We even talked about dogs a little bit. Much appreciated. Good job!
Insurer: AKC
By: Cynthia
Keep up the excellent service
Keep up the excellent service!
Insurer: AKC
By: Dan
Jasmine could not have been more helpful
Jasmine could not have been more helpful and knowledgeable. In the end, I choose the least expensive policy, for now. Please give Jasmine a raise or at least a big bonus.
Insurer: AKC
By: Terri
My dog 🐕 is important to my life.
Thanks for helping me keep Daisy healthy.
Insurer: Nationwide
By: Carol