Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Excellent, Quick Service
Trupanion is always fast and responsive and works seamlessly with my vet to provide coverage.
Insurer: Trupanion
By: David
Superlative Service!
Trupanion provides superlative service! Claims are easy to submit, are promptly processed, payment sent with remarkable speed. Would that health insurance companies for humans were so efficient, competent, compassionate!
Insurer: Trupanion
By: Margaret
Good service
I ALWAYS have had a good experience with Trupanion. Very fast service which is appreciated.
Insurer: Trupanion
By: Patrick
Easy Paperwork
Between trupanion and my vet, everything was looked after so I didn't need to worry about paperwork while looking after Brody.
Insurer: Trupanion Canada
By: Cyrilla
Would not be without it!
Immediate, excellent service. I would not be without it and highly recommend Trupanion to anyone who has a pet or is considering one. Trupanion is guaranteed true health of your pet and peace of mind for you.
Insurer: Trupanion Canada
By: Sherry
My pup was sneezing
Professional, claim processed on timely manner and return was deposited within 24 hours of receiving email that claim was processed
Insurer: Trupanion Canada
By: Irina
Well done Trupanion!
Claim was handled by staff at vet hospital and long story short there were no issues and I got exactly what I expected, which of course exactly what I paid for! Trupanion stuff communicated well about my claim and showed compassion.
Insurer: Trupanion Canada
By: Don
Positive experience
Every time Vienna goes to the vet we always have a positive experience there and with Trupanion
Insurer: Trupanion Canada
By: Heather
Great experience with Embrace simple…
Great experience with Embrace simple claim forms and find communication updates and staff are outstanding.
Insurer: Embrace
By: Lou
Really glad I chose FIGO for my pet insurance
I have had several occassions where I had to file claims for my active dog. Figo makes it easy, responds quickly, and pays promptly. This is a company I heard about through friends in the dogsport world. I'm very pleased with the coverage
Insurer: Figo
By: Jonnie