Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Pumpkin has made it easier for us to…
Pumpkin has made it easier for us to take the best care of our dog Cass. She eats things she should not. I feel so much better with the option to take her in for the safest monitoring and care, knowing i won’t have a huge financial crisis doing the right thing anymore. Pumpkin is affordable and makes sense. The team are extremely helpful from signing up for the best plan for you and your pet to the process for filing claims.
Insurer: Pumpkin
By: Barbara
Always an easy and seamless experience…
Always an easy and seamless experience to file claims and receive a refund. Signing up for MetLife pet insurance is one of the best decisions I’ve made and I always refer them to friends and family who have pets too.
Insurer: MetLife
By: customer
Pet’s Best is the absolute
Pet’s Best is the absolute, most amazing Pet Insurance company I’ve ever had. I have two cats with medical conditions and whenever I put in a claim or have to speak to a representative, they are always extremely helpful and the claim goes through quickly. I highly recommend this pet insurance to anyone who is currently looking!
Insurer: Pets Best
By: Ursula
Thorough explanation!
Everything was explained well and your price is really reasonable! Very nice gentleman to work with ! Thanks
Insurer: Nationwide
By: Ann Davis
The experience with customer service…
The experience with customer service guy was really good
Insurer: Sonnet
By: Omkar Nagwekar
Pumpkin responded quickly and took care…
Pumpkin responded quickly and took care of most of the medical bills when my dear puppy was bitten by a rather large rattle snake.
Insurer: Pumpkin
By: Kathy
We are very pleased with this Insurance…
We are very pleased with your great staff, who are always ready to help, the fairness regarding claims, and your quick response!!! Thank you, Joan & Dave Laska
Insurer: MetLife
By: Joan and Dave Laska
Easy claim submission
Easy claim submission, quick response, great communication and helpful phone agents. Great experience!
Insurer: MetLife
By: Tracy M
I’ve had Healthy Paws for about 9 years…
I’ve had Healthy Paws for about 9 years now and I just recently filed my first claim (s) . I found the process to be very easy and efficient. It was reassuring to know that I had insurance during the emergency situation. Even more reassuring to see that they actually come through when needed and they did without any hassles or hold ups.
Insurer: Healthy Paws
By: Heather Sansone