Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Best care team you could ask for
Trupanion has given me the chance to provide a wonderful life for my Gus. I always k ow the claims will be handled quickly. The team is always available and helps you when you need it. I don't know what I would've done if I didn't have Trupanion!
Insurer: Trupanion
By: Carolyn
Thank you and too Mass Vet Referral Hospital for the help.
Thank you, and too Mass Vet Referral Hospital for the help.
Insurer: Trupanion
By: Jim
Always referring!
I feel like Trupanion loves our pets as much as we do!! We appreciate this company so much and are always referring to friends! Thank you Trupanion!
Insurer: Trupanion
By: Patty
Helpful staff
The person I spoke with was very helpful and actually did most of the work. I would have been a week figuring it out.
Insurer: Trupanion
By: Barbara
Grateful
It's hard to think about money as it relates to the wellbeing of your pet...I would pay anything to have my dog healthy again. The last thing I wanted to do was worry about the cost. I was thankful that the process of submitting a claim was straight forward.
Insurer: Trupanion
By: Samantha
Excellent
Will recommend trupanion to every pet owner, they explain everything and reimbursement is received quickly.
Insurer: Trupanion Canada
By: Linda
Incredible service!!
Amazing service!!
Insurer: Trupanion Canada
By: Katharine
A satisfied customer
Never had an issue. Claims paid quickly, no hassle over what's covered and what's not. As far as insurance companies go fair, reasonable and friendly people to answer questions when I have called. Not one negative thing to say!
Insurer: Trupanion Canada
By: Kevin
Happy Keira
It was fast and I didn't have to do anything but tell my vet I had Trupanion. Thank you
Insurer: Trupanion Canada
By: Peggy
Awesome
Trupanion responded fast and got my claim back a lot faster then expected.
Insurer: Trupanion Canada
By: Eric