Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Quick turnaround!
Easy upload to file our claim and very quick response.
Insurer: Trupanion
By: Jen
Happy customer for almost 10 years.
In almost 10 years, my dog has had two health concerns and Trupanion was there both times. The claims process is a breeze, my vet hospital took care of everything and Trupanion processed them quickly. Thank you Trupanion!
Insurer: Trupanion
By: Jean-Pierre
Outstanding Support and Service
They have been outstanding in helping us manage our dog's kidney disease.
Insurer: Trupanion
By: Elizabeth
Worry free experience
Claims were taken care of quickly and efficiently. I didn't have to do anything else.
Insurer: Trupanion
By: Shirley
Recommended
All my experiences with your company have always been great! I recommend you to everyone I know with pets.
Insurer: Trupanion
By: Nicolan
Very satisfied client
We were very pleased with the quick response to our claim. We insured our rescue dog in April and unfortunately he passed away from kidney failure mid July. We submitted our vet records and received a check in August. We were very satisfied with Trupanion.
Insurer: Trupanion
By: Karen
Doesn't get much better than this!
Quick turnaround! Prompt reimbursement! Great customer service!
Insurer: Trupanion
By: Joanne
Helping Mookie
Truepanion has been great
Insurer: Trupanion
By: Joseph
HAPPY OWNERS.
ALWAYS FIRST CLASS SERVICE.
Insurer: Trupanion Canada
By: Josephine
Trupanion #1
Very fast response to my claim.
Insurer: Trupanion Canada
By: DARLENE