Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


August 31, 2019

Always easy to deal with trupanion.

Always easy to deal with trupanion. Thanks

Insurer: Trupanion

By: Abby

Useful
August 31, 2019

Will always have Trupanion for my pets!

I will ALWAYS recommend Trupanion to everyone and I will always have Trupanion insurance on my pets from now on! The customer service is outstanding. Claims are paid promptly, and the coverage is the best. I love that you can choose your deductible.

Insurer: Trupanion

By: Glenn

Useful
August 31, 2019

Fast quick service

I'm happy with the speedy service I received from Trupanion!

Insurer: Trupanion

By: Noelette

Useful
August 31, 2019

Wonderful Trupanion

I've recently had numerous claims they were al handled so efficiently in such a timely manner. I'm so happy impressed with Trupanion. Would definitely recommend to all dog owners. Thank you for such wonderful service.

Insurer: Trupanion

By: Carol

Useful
August 31, 2019

Snickers Ears

very simple to process and trupanion keeps you informed all along the way

Insurer: Trupanion

By: janine

Useful
August 31, 2019

I find the service prompt friendly and easy to use.

I find your service prompt, friendly and easy to use.

Insurer: Trupanion Canada

By: Tim

Useful
August 31, 2019

Forever Grateful!

Wonderful experience! No complaints at all. First insurance company that has a heart!

Insurer: Trupanion Canada

By: Stephanie

Useful
August 31, 2019

First claim

The vet sent the claim in. Very easy and non stressful that way. The response from Trupanion was quick and easy to understand.

Insurer: Trupanion Canada

By: Allison

Useful
August 31, 2019

Always responds quickly

Pets Best always responds to my claims very quickly and makes the process simple and easy.

Insurer: Pets Best

By: Susan

Useful
August 30, 2019

Pet Insurance is a good investment for you and your pet

Nationwide is an excellent company to work with.

Insurer: Nationwide

By: Kathryn

Useful

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