Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Nationwide has the best pet insurance you can get.
Nationwide provides excellent pet policies and professional customer service. All claims are completely promptly with no issues. I have recommended nationwide to other pet owners and will continue to do so. Thank you!
Insurer: Nationwide
By: Karen
Been with you for 9 years, very satisfied.
I have been very happy with this company since it was VPI insurance, I truthfully haven't seen changes and if there have been only for the better.
Insurer: Nationwide
By: Jean
Nicely done guys
Thanks for being there when we needed you
Insurer: Nationwide
By: Loren
Great overall service
great service and speed.
Insurer: Nationwide
By: Tom
If only human insurance companies were so good!
This was my first claim after 5 1/2 years with Trupanion. I had no idea what to expect so I was delightfully surprised to find out how easy it was to file a claim. Even more impressive was the fast response, the cordial tone and the quick reimbursement. Outstanding is the best adjective for my experience.
Insurer: Trupanion
By: Rich
Great company
Great company, very easy to work with!
Insurer: Nationwide
By: Jeannine
Exceptional service for Chloe
All of my interactions with Nationwide have been positive. My one concern is that her allergy medication does not seem to be covered anymore. Other than that I am very happy with Nationwide.
Insurer: Nationwide
By: Beverly
Greatest Decision I ever Made
Getting pet insurance was the greatest decision I've ever made. As our dog gets older it has eased the thought of costs from my mind and I am able to focus on getting the best treatment for my dog. Nationwide is quick to respond to claims and the payment process is quick and easy.
Insurer: Nationwide
By: Christine
Peace of mind
We both our Twin Shipoos covered w/Nationwide, & our previous pets were also in the plan. Great improvements w/the “Nose to Tail” plan & electronic claim submissions, especially electronic auto bank transfer of reimbursement. Thank you, Mrs.🐝
Insurer: Nationwide
By: Karen