Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


September 05, 2019

Excellent

Great service!

Insurer: Nationwide

By: Kari

Useful
September 05, 2019

Been very happy with this company.

I have had pet insurance with my dogs for over 20 years and this company I would recommend.

Insurer: Nationwide

By: Gail

Useful
September 05, 2019

Thank goodness for Nationwide!

Rocco has seen the vet several times as a pup.. everyone knows Rocco at the vet, they fall in love with his eyes and nosey personality. Nationwide has never failed me!!

Insurer: Nationwide

By: Vanessa

Useful
September 05, 2019

Simply amazing

Very happy with the way everything is handled. Highly recommend them. Simply the best!!!!

Insurer: Nationwide

By: Firouzeh

Useful
September 05, 2019

Client Pet Insurance at its best!

Trupanion's quality policy coverage and handling, Team assistance, promptness with attention to claims, and literally one day reimbursement of qualified electronic claim submittals, is a Triple A off the chart remarkable client pet service provider.

Insurer: Trupanion

By: Raymond

Useful
September 05, 2019

Trupanion pet insurance

Trupanion is worth every penny! Email updates providing claim status are excellent. Highly recommended

Insurer: Trupanion

By: Irene

Useful
September 05, 2019

MORE THAN WHAT WE EXPECTED

The experience was fast and professional.

Insurer: Trupanion

By: Mildred

Useful
September 05, 2019

Fast claim approvals

My Vet's office initiated the Trupanion claim while I placed my dog in the car. When I returned, the claim was settled.

Insurer: Trupanion

By: Rachna

Useful
September 05, 2019

Very helpful when I was scared

Very helpful explaining what's covered and the process of submitting claims this is important because I was very scared about the health of my dog and worried about making a mistake or messing something up. They made me feel really good about the insurance.

Insurer: Trupanion

By: Nichole

Useful
September 05, 2019

Good experience

Real quick response

Insurer: Trupanion

By: Clinton

Useful

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