Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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very efficient and timely service in payment of claims
Excellent and Timely Service
Insurer: Nationwide
By: Rao
Best choice we ever made!
Can't say enough positive things...always so easy and professional
Insurer: Nationwide
By: Walter
Simply the best!
Trupanion is a very caring company that has excellent customer service and really cares about pets. They know how much are babies mean to us. I tell everybody with a pet, don’t hesitate to sign up. Sign up as early as possible. But it’s never too late. This is a wonderful, caring company.
Insurer: Trupanion
By: Laura
Best Choice
I have 3 GSMD and Nationwide has always been diligent in processing claims. They're fair if you have questions and it's easy to file.
Insurer: Nationwide
By: Arturo
A sick pet’s best friend
Thanks for your help. When ever I file a claim with your company, you guys always come through. My best friend and I appreciate you.
Insurer: Nationwide
By: Michael
Fabulous Customer Service
Excellent Customer Service and EZ Filing!
Insurer: Nationwide
By: Ginger
Fantastic
No complaints. Greatly appreciate your services.
Insurer: Nationwide
By: Steven
Excellent overall
Easy to work with. Amazing overall.
Insurer: Nationwide
By: Aditya
Awesome Service
I have nothing but positive things to say about Nationwide Pet insurance so far. They have been prompt and great for handling all of the needs of my Dog so far.
Insurer: Nationwide
By: Julia
Awesome
I've been using Nationwide Pet Insurance for almost 2 years and it has made a huge difference in our pet's health. Our cat, Pagoda, had a spell of issues in the last year and with Nationwide, we were able to get him the care he needs to keep him going. Huge relief! We recently had to make an update to our policy and the Customer Service team was extremely knowledgable, professional, and caring. Made it a seamless process.
Insurer: Nationwide
By: Will