Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Pleased and Satisfied with Nationwide
I'm happy in all ways with customer service, and the ease of filing a claim, I'm glad that I chose to invest in Pet Health Insurance and very glad that I chose Nationwide.
Insurer: Nationwide
By: Carol
Great experience
I have been a now two dog customer for years (prior VPI) with my Boerboel mastiff and now Frenchie. Two very different breed digs but always have had great customer service with Nationwide. It’s very comforting to know I have a partner in the care and health of my dog!
Insurer: Nationwide
By: Bev
Claims processed incredibly fast!
The last thing you want to think about when you have a sick pet is the cost of helping them out. Nationwide pet insurance reimbursed us for Jameson’s surgery in less than a week. Incredible customer service as well!
Insurer: Nationwide
By: Tobie
Very helpful and caring.
Having Nationwide for pet insurance is one of the best decisions I have made for my dog. She is my son's service dog and the efficiency, dental and care provided by Nationwide was excellent. If you dont have pet insurance already, get it!
Insurer: Nationwide
By: Joel
Amazing and efficient service
My GSD had to have ligament surgery, Healthy Paws paid the claims, no questions asked. They made it so easy to submit claims, great communication, and I didn’t have to worry about anything accept helping Holly heal.
Insurer: Healthy Paws
By: Kenda
A great pet insurance company.
I highly recommend this company. It is very easy to file claims,the coverage is great and the response time to paying claims is very quick.
Insurer: Healthy Paws
By: Karen
Highly Recommend Healthy Paws
My dog to have emergency eye surgery due to a corneal ulcer. Submitted a claim with Healthy Paws and it was processed quickly. The entire process was simple and straightforward. Took a lot of stress out of an already stressful situation!
Insurer: Healthy Paws
By: Garrett
Happy with Trupanion
I have been happy with Trupanion. I find claims easy to file, with a fast return. The customer service people I have talked to have always been very nice, caring and helpful. I do recommend Trupanion to friends and anyone in need of pet health insurance
Insurer: Trupanion
By: Karen
Very happy with Trupanion
Very easy to deal with, hassle-free claim. I am so thankful to have had Trupanion as my insurers for my dog.
Insurer: Trupanion Canada
By: Steven
insurance
I have had nothing but good experiences and you are my first recommendation to clients and friends
Insurer: Trupanion Canada
By: Anya