Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
Happy with Trupanion
I have been happy with Trupanion. I find claims easy to file, with a fast return. The customer service people I have talked to have always been very nice, caring and helpful. I do recommend Trupanion to friends and anyone in need of pet health insurance
Insurer: Trupanion
By: Karen
Very happy with Trupanion
Very easy to deal with, hassle-free claim. I am so thankful to have had Trupanion as my insurers for my dog.
Insurer: Trupanion Canada
By: Steven
insurance
I have had nothing but good experiences and you are my first recommendation to clients and friends
Insurer: Trupanion Canada
By: Anya
Surprised
I was pleasantly surprised at the amount of reimbursement and how easy it is to file a claim.
Insurer: Pets Best
By: Monica
Thank God for Healthy Paws
We've had Healthy PAWS for just two years now. Our youngest pup Bubba fell into some hard times about 6 months ago. He blew out his knee and most recently developed a tumor on his toe. Its been a rough go at it for him. HealthyPaws has been a God send. I have to tell you and it's not over. He was getting better and then stepped in a hole and completely disabled him. HealthyPaws has paid for everything. They have been amazing. The claims are easy to submit and pay quickly, they deposit our reimbursement right into our checking account. We don't know what we would do without them. THANK YOU HEALTHY PAWS
Insurer: Healthy Paws
By: Mari
Thank Goodness For Healthy Paws
You know, you purchase insurance for your pet and hope you never have to use it. We had to rush our Anthony to the Animal Emergency Room. The bill was large and Anthony is fine. Healthy Paws insurance was there for us when we needed them and I would tell you this is the only insurance for my pets I will ever use. Everything they said they would do when I signed up they did. They were fast and kind and caring and checked in on Anthony to see how he was feeling. Many thanks to Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: Karen
Ease of claims filing, ease of mind!
I have had prior pets but never had insurance. Having Nationwide coverage has been great and ensures that Casey gets the care she needs whrn she needs it! No more worries bringing her to the vet for her well visits and when she is not at her best. Love the ease of filing a claim right on my phone! Thanks Nationwide!
Insurer: Nationwide
By: Linda
So helpful and friendly!
The representative I had was very helpful and gave me exactly the information I needed. She was also very friendly and personable, which made the experience delightful!
Insurer: Figo
By: Jennifer
Woof-Woof! Nationwide is Great!!
Your reps are great!
Insurer: Nationwide
By: Gabriel