Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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easy to communicate with company and responsive
I have recommended insurance company to several of friends that have puppies. I am extremely lucky that my vet recommended Nationwide for Dante. Unfortunately he has had a serious of illnesses and I pray he continues to get better but I am glad Nationwide is there to help with the costs
Insurer: Nationwide
By: Madi
Best decision ever
I have three dogs . A puppy, a senior and adolescent. They all have different medical needs. Nationwide helps me take care of them. My senior boy has a few medical issues where having nationwide has made a stressful situation less stressful.
Insurer: Nationwide
By: Heidy
Nationwide Pet Insurance Gives Me Peace of Mind.
I have had Nationwide Pet Insurance for several years on my dog. She had two major health issues in the last three years. The major medical has paid for each event as stated in the plan with no problems or confusion. The ease of filing claims is the best part. It is comforting to know that Nationwide is a premier company that gives me ease of mind when large veterinary bills arise.
Insurer: Nationwide
By: Dorothy
Outstanding and reliable
Absolutely outstanding service and coverage
Insurer: Nationwide
By: william
BEST pet insurance
I’ve got both my dogs on Nationwide Pet Insurance and I’ve had great experience with them thus far. One of my dogs recently had an injury where she fractured her bone. Since she is a small bread dog, the healing process consisted of one multiple X-rays, vet visit and one surgery which was very costly. Nationwide Pet Insurance covered 90% of ALL expenses and reimbursed us within a short period of time, often within days of submitting the claims. We are thankful to have enrolled our dogs in this pet insurance as it’s exactly as its advertised if not better. I highly recommend Nationwide for all pet owners and will get it again for my future pets. Thank you for loving my pets :-)
Insurer: Nationwide
By: Giselle
When signing up for this plan I was worried I would have to fight over every claim, but nationwide has made the process smooth
Very happy for no hassle claims and there is a great sense of relieve knowing my dogs will always be cared for.
Insurer: Nationwide
By: Austin
I feel supported in taking care and love of my animals
Best insurance plan I have. They are quick, easy, and very attentive to the emergency needs of my animals. We feel very well supported.
Insurer: Nationwide
By: Dominic
Excellent Response Time
You guys are so fast it’s very comforting
Insurer: Nationwide
By: Tim
Nationwide is a great insurer
Fast and efficient service with a caring staff.
Insurer: Nationwide
By: Mary
Thank you
Great service.....very easy to under realities of the plan. Turnaround time for reimbursement of payments was more than reasonable. Ability to fax invoices in for processing was a huge plus.
Insurer: Nationwide
By: Dave