Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Very nice and helpful
Very nice and helpful
Insurer: Trupanion Canada
By: Laurie
Always excellent customer service!
Always excellent customer service!!
Insurer: Trupanion Canada
By: Judy
What would I do without you?! <3
As always, wonderful. Thank you!!
Insurer: Trupanion Canada
By: Caryn
Because everyone is so concern about our pet.
Because everyone is so concern about our pet. They go above and beyond to answer all the questions that I had with my Dexter. Turn around with claims are easy and fast Thank you to everyone at Trupanion
Insurer: Trupanion Canada
By:
Been with this insurance company for a couple years now and have always been treated with kindness and fairness by every representative I've had contact with.
Been with this insurance company for a couple years now and have always been treated with kindness and fairness by every representative I've had contact with.
Insurer: Trupanion Canada
By: Megan
Current and prior experiences have all been met with exceptional customer service.
Current and prior experiences have all been met with exceptional customer service.
Insurer: Trupanion Canada
By: Beryl
Customer service people on the phone are always helpful.
Customer service people on the phone are always helpful. Claim process and reimbursement has been very easy.
Insurer: Trupanion Canada
By: Mary
Every time we called Trupanion not only were they helpful and but always acknowledged our little fur baby by her name .
Every time we called Trupanion not only were they helpful and but always acknowledged our little fur baby by her name . Representatives are compassionate . Very prompt with any paper work submitted . Highly recommended this company .
Insurer: Trupanion Canada
By: Trina
Great customer service although the premiums are high.
Great customer service, although the premiums are high.
Insurer: Trupanion Canada
By: Terry
Harmony has such a great personality.
Harmony has such a great personality. Very friendly and nice. Very knowledgeable!
Insurer: Trupanion Canada
By: Lark