Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Princess from Fetch pet was incredible…
Princess from Fetch pet was incredible ! I hope I get her every time I call in.
Insurer: Fetch
By: Jeanette Sadler
The process was so simple
The process was so simple, so quick, and so informative. Really appreciate how easy everything was.
Insurer: Spot
By: Nic
Quick and easy to apply on line
Quick and easy to apply on line
Insurer: Nationwide
By: Karla
I wish my personal medical insurance…
I wish my personal medical insurance was this convenient to deal with. You guys have always been great! Thank you for helping me take care of my beautiful Petunia!
Insurer: Trupanion
By: Reggie
Very quick and easy submission process
Very quick and easy submission process
Insurer: MetLife
By: bayleyzebub
Aileen was amazing!
Aileen was amazing and informative and honest with me. She showed real compassion for my situation and gave me expert advice. I truly appreciate it what she did for me and it made a difference
Insurer: Fetch
By: Kaedy
Easy claim filed
Easy claim filled Communication very. Easy Great customer service
Insurer: Spot
By: Robin Ricca
Easy to put a claim in and quick return…
Easy to put a claim in and quick return on what is refunded. Very pleased. 😊
Insurer: Fetch
By: Sherri
Refund, was fast to process and get it.
Took long to time to decide get a pet insurance and, I'm very happy with the services they offer, my experience when I submitted my claims, was fast and get my refund in few days.
Insurer: Spot
By: Sara Carbajal