Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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I couldnt do it without you!
So many people dont think about what would happen if their pet gets sick but I am so glad I DID! I messed up on one of the 3 claims I had to file for Rain and your customer service was excellent and made sure things were taken care of and you guys have gotten FAST in your claim reimbursement. When you first did the switch over to Nationwide there was a short time claims seems to take a long time but you have more than made up for that. We all get growing pains I guess. I tell all my friends about you and am so glad I have been with you for 8 years now. Thank you
Insurer: Nationwide
By: LIsa
Awesome
Ive been with nationwide for 9 years, i love it. I wouldn't trust any other for the care of my fur babies. I recommend all my family and friends to nationwide.
Insurer: Nationwide
By: Donna
The best pet insurance ever!!!
Thank you so much to Nationwide Pet Insurance! It's make my life easier. This pet insurance cover almost everything!!! I have to pay just 10%. They return money very quickly!!! I want to recommend this insurance for every pet's owner.
Insurer: Nationwide
By: Jane
I would say that Nationwide is awesome.
Nationwide's claim service is awesome from the time my claim was submitted until the re-imbursement showed up in my account. Frank Ellington my kitty is doing great after his visit.
Insurer: Nationwide
By: Cass
Best way to Care for Your Pet
When you love your pet you want to know you can do what you need to whenever they are I’ll. This wonderful insurance assures me that I can get my dog the help he needs and they will take care of it. I don’t have to worry about his health.
Insurer: Nationwide
By: Diane
Everything Everything works better than I expected
Very good operation very smooth easy to use
Insurer: Nationwide
By: Dan
We have had wonderful response to our issues. Great service!
Super service
Insurer: Nationwide
By: Sarah
good service
good service, easy to register a new invoice, people took the time the I could take care of the right invoice
Insurer: Hartville
By: marco
I've been very pleased with the service.
I have had a good experience with the claim process. It's easy and quick.
Insurer: Nationwide
By: Vicki