Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Wonderful customer service.
Wonderful customer service.
Insurer: Trupanion
By:
Very friendly and helped me very quickly.
Very friendly and helped me very quickly.
Insurer: Trupanion Canada
By:
Customer service via phone is very good
Customer service via phone is very good
Insurer: Trupanion
By:
Extremely helpful and knowledgeable when I called in.
Extremely helpful and knowledgeable when I called in. Prompt service.
Insurer: Trupanion
By:
Jordan was very friendly and knowledgeable.
Jordan was very friendly and knowledgeable.
Insurer: Trupanion
By:
You are really pet lovers thank you ??
You are really pet lovers, thank you ??
Insurer: Trupanion
By:
answered my call quickly in regards to an emergency vet trip and assured me I will be covered.
answered my call quickly in regards to an emergency vet trip and assured me I will be covered. also asked how my dog is feeling which is nice
Insurer: Trupanion Canada
By:
As always the person on the other end of the line was kind and knowledgable.
As always the person on the other end of the line was kind and knowledgable.
Insurer: Trupanion Canada
By:
I chose this score because we found the lady very knowledgeable about our situation and within minutes she had it all cleared up.
I chose this score because we found the lady very knowledgeable about our situation and within minutes she had it all cleared up.
Insurer: Trupanion Canada
By: