Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Very helpful
Great customer service
Insurer: Nationwide
By: Liliana
Great pet insurance
Pnut had surgery to remove a mass in his left ear. We were concerned about how to pay it. With the pet insurance we have through you the whole surgery was paid for. Thanks so much. P-nut is doing great.
Insurer: Nationwide
By: Mary
Excellent coverage and smooth process
Wonderful service and quick turnaround time on our claims
Insurer: Nationwide
By: Nina
Lulu Mae thanks you!
Thank you for allowing us to give the best care for Lulu Mae without breaking the bank! I appreciate the ease of submitting a claim and the process that follows! It’s a quick return and I’m able to deposit those funds! I have recommended your insurance to friends and family because it is the best way to save money and give the best care to my fur baby. Thank you!!!!
Insurer: Nationwide
By: Tammy
Excellent
When I first began submitting claims approximately 3 years ago, the turn-around time was great. However, it became much slower. But now it has returned to the reason that I refer other pet owners to Nationwide. I pray that they will continue to offer a quick turnaround because other companies are very slow based upon what other pet owners have expressed.
Insurer: Nationwide
By: Ruby
Nationwide pet insurance is the best it provides medical opportunities for my best friend when he is not feeling well.
I originally had two Dobermans they were litter-mates and they were both insured by nationwide it was actually VPI when I got it. And unfortunately one of my Doberman was diagnosed with osteosarcoma at the age of six having his insurance give me the opportunity to help him medically and he lived for almost a year after his diagnosis. Now his brother is nine and I recently had to have a tumor removed that showed signs of melanoma and again because of this insurance I was able to take care of my best friend. So I’ve had this insurance for nine years I would do it all over for future canines and I have already referred people to this company and they have taken advantage of the opportunity. Thank you for caring about our best friends .
Insurer: Nationwide
By: Paula
Best Investment in My Dogs Health I Ever Made
My pet companion Howard Dogg, has had a few injury and illness events. With pet medical cost being nearly what they are for humans, I would have probably been in a tight financial situation now, if it were not for Nationwide Pet Insurance. Claims are super easy to file and processed in a timely manner.They always check back in to my dogs well being and outcome and I always get the best customer service if I have questions. I highly recommend the ‘Wellness” add on, for regular check ups and treatments. Pet insurance with Nationwide was the smartest investment in my dog that I could have made and highly recommend them.
Insurer: Nationwide
By: Irene
Fabulous
Amazing service! Quick turn around. I recommend it to everyone!
Insurer: Nationwide
By: Christina
Nationwide has been great in reimbursing claims for vet bills.
I have recommended Nationwide insurance to several friends with pets. I think you have been great with reimbursement of claims I have submitted.
Insurer: Nationwide
By: CLAUDETTE
Great Customer Service
Your turnaround and review time is top notch. Love this insurance, I had another before and it cannot compare; my first insured dog Diamond was under this insurance and she died because they would not provide funds in a timely manner. Thanks for all you do!
Insurer: Nationwide
By: Melvina