Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


March 18, 2020

Wonderful to work with.

Wonderful to work with. Fast and easy experience in a time of worry

Insurer: Trupanion

By:

Useful
March 18, 2020

Trupanion makes it easy and clear on all levels

Trupanion makes it easy and clear on all levels

Insurer: Trupanion Canada

By:

Useful
March 18, 2020

excellent service

excellent service

Insurer: Trupanion

By:

Useful
March 18, 2020

The Best Insurance out There.

Excellent service-fast & efficient. I wish Human health insurance was as easy & as comprehensive.

Insurer: Trupanion

By:

Useful
March 18, 2020

Great insurance and peace of mind.

Kind and friendly. Always quick and professional.

Insurer: Trupanion

By:

Useful
March 18, 2020

Like with ALL of my phone interactions with Trupanion Lynne was kind and caring as well as efficient and informative.

Like with ALL of my phone interactions with Trupanion, Lynne was kind and caring as well as efficient and informative. Where do you find such competent, compassionate employees?!? Afterwards I thought about the horror stories (as well as the joyful outcomes) they must experience. Will submit a prayer for strength and solace to my prayer circle.

Insurer: Trupanion

By:

Useful
March 18, 2020

Simple and efficient

Love Trupanion! Easy and quick process!

Insurer: Trupanion

By:

Useful
March 18, 2020

Puppy with pneumonia getting better.

So glad I made decision to get insurance from them. Trupanion continues to respond quickly and very kindly to claims related to my puppy's pneumonia.

Insurer: Trupanion

By:

Useful
March 18, 2020

Immediate service always pays off ??

You responded to Pippen's claim immediately both times! I am so pleased with you! I referred the next week a new 10 week old English bulldog's owner to you!

Insurer: Trupanion

By:

Useful
March 18, 2020

Excellent service. My dog is very happy.

As usual, the service was prompt and uncomplicated. Thank You

Insurer: Trupanion Canada

By:

Useful

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