Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Wonderful to work with.
Wonderful to work with. Fast and easy experience in a time of worry
Insurer: Trupanion
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Trupanion makes it easy and clear on all levels
Trupanion makes it easy and clear on all levels
Insurer: Trupanion Canada
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The Best Insurance out There.
Excellent service-fast & efficient. I wish Human health insurance was as easy & as comprehensive.
Insurer: Trupanion
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Great insurance and peace of mind.
Kind and friendly. Always quick and professional.
Insurer: Trupanion
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Like with ALL of my phone interactions with Trupanion Lynne was kind and caring as well as efficient and informative.
Like with ALL of my phone interactions with Trupanion, Lynne was kind and caring as well as efficient and informative. Where do you find such competent, compassionate employees?!? Afterwards I thought about the horror stories (as well as the joyful outcomes) they must experience. Will submit a prayer for strength and solace to my prayer circle.
Insurer: Trupanion
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Simple and efficient
Love Trupanion! Easy and quick process!
Insurer: Trupanion
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Puppy with pneumonia getting better.
So glad I made decision to get insurance from them. Trupanion continues to respond quickly and very kindly to claims related to my puppy's pneumonia.
Insurer: Trupanion
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Immediate service always pays off ??
You responded to Pippen's claim immediately both times! I am so pleased with you! I referred the next week a new 10 week old English bulldog's owner to you!
Insurer: Trupanion
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Excellent service. My dog is very happy.
As usual, the service was prompt and uncomplicated. Thank You
Insurer: Trupanion Canada
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