Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Outstanding
Provide excellent service. Xeus is healthy as a horse as they say. Had a previous dog that came down with an illness and they stood by us all the way until her last breath. Good company to have on your side in caring for your beloved pets.
Insurer: Nationwide
By: Kathleen
Thanks for checking on Shelby.
I appreciate you checking on Shelby. She's recovering well.
Insurer: Nationwide
By: Marcia
Very impressed with this insurance....honest and timely reimbursement!
I have been so pleased with Nationwide. I have gotten reimbursed quickly and without any issues whatsoever. I am so grateful! So worth it!
Insurer: Nationwide
By: Stephanie
Excellent pet insurance
The claims are easy to submit. The company reimbursed quickly, and with no hassle!
Insurer: Nationwide
By: Susan
Very helpfull
Excellent service easy process for filling a claim. They are the best!
Insurer: Nationwide
By: Rodolfo
Nationwide is a great insurance
I have been with this insurance for many, many years. It is the best. There is a quick turnaround on claims and I never have to wait long for payment.
Insurer: Nationwide
By: Sharon
Awesome company!
I have been with Nationwide (VPI) since 2006. They have come through for me each and every time without any hassle. Owning 2 daschunds, they have save me thousands of dollars with their vet bills. I wouldn’t switch companies for anything! They are family to me now.
Insurer: Nationwide
By: Angela
Nationwide has been very easy to deal with. We now have 3 dogs insured.
The people receiving calls are always very helpful. The claims process is handled very efficiently. We felt pleased enough when we got our 3rd Standard Poodle late last year we have had Nationwide insure her as well as our 2 brother littermate Standard Poodles.
Insurer: Nationwide
By: Richard
EMBRACE IS TERRIFIC!!!
Embrace has been a lifesaver in helping cover Bandit's normal health expenses. They are prompt in acknowledging acceptance of the insurance form from the vet's office, & even more prompt in covering the claim. So glad I am using this company!!!!
Insurer: Embrace
By: Shirley
Don't understand the question.
Great service, ease of filing claims and quick turnaround time is why I highly recommend Nationwide pet insurance.
Insurer: Nationwide
By: Cathy