Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Overall excellent.
Fantastic service. So easy to submit a claim and payment was fast.
Insurer: Nationwide
By: jan
Great Service
I have always have positive experiences with Nationwide, I will definitely recommend
Insurer: Nationwide
By: Iona
Agent was very helpful.
Agent was very helpful. I have only filed one claim and your service was immediate and covered all.
Insurer: Trupanion
By: Pamela
Best Pet Insurance
Excellent consistent customer service
Insurer: Trupanion
By: Cristina
Thank God for pet insurance!!!
This couldn't have been any easier!! Thank you Trupanion!!!!!!
Insurer: Trupanion
By: DeeAnn
Although we have not made a claim everyone I have spoken to on the phone is very nice.
Although we have not made a claim, everyone I have spoken to on the phone is very nice.
Insurer: Trupanion
By: Karen
Always friendly.
Always friendly. Allison was sweet and spent extra time making sure my dog and I were taken care of. Even with the current world situation, it is refreshing to see Companies stay positive. Thank you Allison!
Insurer: Trupanion
By: Matt
SW Northern ky
Always quick to respond. Would recommend very friendly.
Insurer: Trupanion
By: Shirley