Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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It was very easy to submit the claim and I’m 100% satisfied with the fast and efficient customer service!!
It was very easy to submit the claim and I’m 100% satisfied with the fast and efficient customer service!!
Insurer: Nationwide
By: Patricia
Thank you for checking in on Sasha. She is doing great. I appreciate Nationwide insurance for our dear Sasha. You are wonderful!
Wonderful service. Don’t know what I would do without the insurance!
Insurer: Nationwide
By: Ramona
Excellent customer service
Spot's customer service was so very helpful during my registration. They answered all of my questions and helped me in selecting the best plan that would work within my budget.
Insurer: Spot Canada
By: Rita
Easy to deal with and have been fair and kind in some very stressful times.
Easy to deal with, and have been fair, and kind in some very stressful times. Thank you!
Insurer: Trupanion Canada
By: Melissa
Emily was fantastic to talk with over the phone.
Emily was fantastic to talk with over the phone. She was so friendly, personable, patient, and extremely helpful. Trupanion is lucky to have her as an employee!
Insurer: Trupanion Canada
By: Monica
Excellent customer service yet again
Excellent customer service yet again
Insurer: Trupanion
By:
Great Pet Insurance
I have already recommended Trupanion to friends. They always settle claims very quickly and claims are easy to file.
Insurer: Trupanion
By: Debra
Awesome Service
Simple, quick and great service.
Insurer: Trupanion
By: Teresa