Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Easy to deal with and have been fair and kind in some very stressful times.
Easy to deal with, and have been fair, and kind in some very stressful times. Thank you!
Insurer: Trupanion Canada
By: Melissa
Emily was fantastic to talk with over the phone.
Emily was fantastic to talk with over the phone. She was so friendly, personable, patient, and extremely helpful. Trupanion is lucky to have her as an employee!
Insurer: Trupanion Canada
By: Monica
Excellent customer service yet again
Excellent customer service yet again
Insurer: Trupanion
By:
Great Pet Insurance
I have already recommended Trupanion to friends. They always settle claims very quickly and claims are easy to file.
Insurer: Trupanion
By: Debra
Awesome Service
Simple, quick and great service.
Insurer: Trupanion
By: Teresa
They hzve been great so far.
They hzve been great so far.
Insurer: Trupanion
By: Eric
A true blessing
Trupanion was a true blessing for my boy Rider !! They made it easy to file claims and they truly care!!
Insurer: Trupanion
By: Marc
Trupanion Gives me peace of mind
Very quick to respond and to reimburse for part of our claims. The three claims were all related however, so I had expected to be compensated a bit more. Trupanion is very professional and courteous in what are often stressful times at the vet. Thank you.
Insurer: Trupanion
By: Joseph