Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Always satisfied with the service.
I love Nationwide pet insurance. I feel safe and confident that I can take my three dogs to the vet anytime they are sick or on their annual check ups and vaccines, because I know I have pet insurance and they always approve all my claims. Thank you Nationwide Pet insurance.
Insurer: Nationwide
By: Rebeca
So glad we enrolled our dogs and cat with Nationwide Pet Insurance, the coverage and piece of mind is second to none.
I'm on year 2 of having Nationwide Pet Insurance and I can say it was the best decision me and my wife have made about our pets. The piece of mind knowing we have coverage for emergencies should they arise allows us to truly focus on our pets in their time of need and not the expenses associated with the emergency visit. The claims process couldn't be easier and the turnaround time for reimbursement exceeds our expectations.
Insurer: Nationwide
By: Albert
Fast Claim Settlement
Nationwide is so user friendly. Claims are easy to submit on line and payments are made quickly.
Insurer: Nationwide
By: Peter
Nationwide has literally saved my pups' lives
Mickey and Finn have had to have multiple surgeries in their first year. Nationwide has responded quickly and with no fuss. I have been amazed at their loyalty to me as a customer. I tout their praises every time someone asks me how it is I have survived the first year.
Insurer: Nationwide
By: Denise
Excellent Services
Everything went great she really didn't act like she even had surgery! Nationwide has been very supportive for everything!
Insurer: Nationwide
By: Rodric
Easy, simple and stress free claim service
I appreciate the simplistic nature of the claim process. Hank needed a cyst removed and then had a complication of his incision opening up again after 2 weeks. The claim process was simple for both events, thank you!
Insurer: Nationwide
By: DONNA
Quick Claims Processing
Nationwide processes claims within two days of uploading documentation. While you do have to pay the vet directly, Nationwide often compensates within 5 business days. They also have an app where you can upload a picture of the receipt for ease of use. I have had no issues with either emergency or wellness claims.
Insurer: Nationwide
By: Brianna
Very happy statisfied repeat customer of Nationwide pet insurance.
I have been a Nationwide customer for three years now. All my experiences have been positive and I appreciate the simplicity of the new claim filing process!
Insurer: Nationwide
By: Suzanne
Great Pet Insurance!
Filing a claim is so easy! I really appreciate nationwide and their pet insurance, it takes the extra stress out of vet visits!
Insurer: Nationwide
By: Hilary
Great pet insurance!
You are all great. Easy to work with & timely in repayment Thank You!
Insurer: Nationwide
By: Zoila