Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


April 10, 2020

Excellent prompt and very fair payment for my dogs medicsl bills .

Excellent , prompt and very fair payment for my dogs medicsl bills . I have no worries with the care I receive from trupanion and I am referring everyone I can to you

Insurer: Trupanion

By: Maryam

Useful
April 10, 2020

Excellent service

Excellent service

Insurer: Trupanion

By: Debbie

Useful
April 10, 2020

very nice and polite

very nice and polite

Insurer: Trupanion

By: William

Useful
April 10, 2020

Trupanion = Good Service

Our daughter recommended Trupanion and we never regretted opting for Trupanion. Claims are processed quickly and deftly. Customer service is professional, courteous, and competent.

Insurer: Trupanion Canada

By: Elizabeth

Useful
April 10, 2020

Great to deal with

Trupanion has always been easy and efficient to deal with when putting in a claim or just calling to ask questions

Insurer: Trupanion Canada

By: Karen

Useful
April 10, 2020

always helpful

always helpful

Insurer: Trupanion

By: Heather

Useful
April 10, 2020

Truepanion is always ready to help.

As always I was very pleased with your service.

Insurer: Trupanion

By: Maralyn

Useful
April 10, 2020

Because I am happy with your service

Because I am happy with your service

Insurer: Trupanion

By: Diana

Useful
April 10, 2020

Call was handled professionally and polite.

Call was handled professionally and polite. We are quite happy with how we were answered.

Insurer: Trupanion

By: Enrique

Useful
April 10, 2020

Extremely helpful and nice.

Extremely helpful and nice. The peace of mind knowing my pets are covered in case of an emergency is so worth it!

Insurer: Trupanion

By: Gina

Useful

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