Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Very satisified
We are very pleased with the professionalism of all the customer service reps, their attentiveness and helpfulness. The coverage and responses to all claims have met all my expectations. I am very happy that We chose ASPCA for our coverage and have expanded that for our new addition as well.
Insurer: ASPCA
By: Harvey
Gave us peace of mind
We are so happy we selected Healthy Paws for our dog's health insurance. They have completed all of our claims very quickly with minimal effort on our end. It allowed us to focus on our girl's health rather than cost.
Insurer: Healthy Paws
By: Courtney
Excellent prompt and very fair payment for my dogs medicsl bills .
Excellent , prompt and very fair payment for my dogs medicsl bills . I have no worries with the care I receive from trupanion and I am referring everyone I can to you
Insurer: Trupanion
By: Maryam
very nice and polite
very nice and polite
Insurer: Trupanion
By: William
Trupanion = Good Service
Our daughter recommended Trupanion and we never regretted opting for Trupanion. Claims are processed quickly and deftly. Customer service is professional, courteous, and competent.
Insurer: Trupanion Canada
By: Elizabeth
Great to deal with
Trupanion has always been easy and efficient to deal with when putting in a claim or just calling to ask questions
Insurer: Trupanion Canada
By: Karen