Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Pet Service
Very caring and efficient with a quick turn around time.
Insurer: Nationwide
By: Jessica
Thank you so much for being always when we need, and looking after Oliver's health
Nationwide is awesome, they are always when we need them and it's very easy to process the payments.
Insurer: Nationwide
By: Laura
Everyone should have Nationwide for their pet(s)
I have had nothing but good experiences with your company. Not only with this yorkie, but also with his two predecessors - one of whom had cancer and kidney disease and his bvet bills would have been a hardship (which we still would have paid) if not for Nationwide. I am on a Facebook page for Yorkie loveres and I gave you a shout out when the subject of vet bills came up.
Insurer: Nationwide
By: Carla
Nationwide was on our side with a quick response!
Walter, our 11 month old, had an emergency visit and the response from Nationwide was excellent! They covered the majority of our ER bill. Walter had a gastrointestinal illness that required overnight hospitalization. Having Nationwide support made this a much less stressful event. Great insurance. Highly recommend it.
Insurer: Nationwide
By: Michele
Claims
Prompt and excellent claim service.
Insurer: Nationwide
By: Charles
Fast claim submission and reimbursement is all I can ask for
They fulfill their role as pet insurance provider efficiently and fairly. Claims are turned around quickly and getting your reimbursement is a breeze. Couldn't ask for more.
Insurer: Nationwide
By: Leah
Extremely satisfied with Nationwide
Great service
Insurer: Nationwide
By: Patti
Nationwide is a blessing
With my pets medical bills in the last couple years, Nationwide has been a lifesaver. The claims process is easy and after the first claim (that one took a while), payment is prompt. And it's nice that you can choose it to go straight to your bank without waiting for a check. I am so happy to have Nationwide on my side.
Insurer: Nationwide
By: Stephanie
So grateful for the security of Nationwide insurance
I am just so grateful to have the security of Nationwide and its reach and reputation behind my pet insurance. There have been several times that my dog had emergencies and Nationwide has been amazing at supporting the care he received!
Insurer: Nationwide
By: James
Awesome insurance. The process is so easy. I’m so glad I have it
I’m so thankful for nationwide insurance. They made possible life-saving treatments that I would never have been able to afford. Getting claims paid is super easy and customer service is very friendly and accommodating. They get five stars from me.
Insurer: Nationwide
By: Stephanie