Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Thank you Nationwide for always being there for us. You have given us choices in our dogs healthcare.
If I didn’t have my Nationwide's Pet Policy, I know my dog Cally would not be here today. Thank you so much from the bottom of our hearts for always being so helpful in the phone, for offering such affordable plans and for making the claim process so easy and efficient.
Insurer: Nationwide
By: Pamela
Nationwide provides outstanding service!
From our experience over the last four years Nationwide has provided great service.
Insurer: Nationwide
By: Bill
I wish all healthcare claims were this easy!
I'm so happy I chose Nationwide insurance. It's so easy to submit the claim and get reimbursed quickly. I don't have to think about what might be covered, pretty much everything is included. It's definitely made stressful vet visits a little less stressful. I've saved enough money in one year to pay for my insurance in the coming years!
Insurer: Nationwide
By: Dawn
Amazing Service
Just company and insurance- very happy!
Insurer: Nationwide
By: Alexandra
great company
Nationwide is a great company. It is very easy to file a claim which is reviewed and processed in a very short time (a few business days). You can also call and speak with a representative who knows their job.
Insurer: Nationwide
By: patty
Easy claim submission and great customer service.
The entire process was so easy and smooth. It took me 5 minutes to submit the claim and I received the check within two weeks. Great customer service.
Insurer: Nationwide
By: Kelsey
Service has been terrific.
We appreciate the great service we have received. Claims payment has been prompt.
Insurer: Nationwide
By: Cecily
Vet visit
I am very happy that we have pet insurance for our little Baby Love. Thank you so much for the care and quick response to our claim.
Insurer: Nationwide
By: Judith
The ease of filing a claim is awesome!!!!
I love Nationwide! This policy has made caring for the dogs so easy. Filing a claim is so easy. The processing is quick. I can't say enough about how good this policy is.
Insurer: Nationwide
By: Bradley