Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
Other Categories
Less Worry
Very responsive phone and internet service. Took the worry out of the issue.
Insurer: Trupanion Canada
By: Jessica
Must have Trupanion!
Love how easy it is to upload invoices and quickness of reimbursement! I refer all my fur baby friends to you!! Customer service is amazing!
Insurer: Trupanion
By: BLAKE
Best Insurance for Pets
My claims are handled efficiently and I especially like that the money goes directly into the bank like a direct deposit. Also I can call customer service and talk with someone. Recently I called about my premium going up. There was some incorrect information on my dog in the files. I explained the vet that gave them the information no longer was in business and I had no way to reach him to correct the information. The representative spoke with her supervisor and they approved the changes. It has been a great company to work with.
Insurer: Trupanion
By: Rachel
Simple, trouble free process.
I find my dealings with Trupanion are hassle free, and that's important to me.
Insurer: Trupanion Canada
By: David
The best and fastest pet insurance
As always I hear from you immediately and no denials for anything.
Insurer: Trupanion
By: Cathi
Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By: Jay