Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
Other Categories
Healthy paws insurance is outstanding!
Healthy Paws Insurance is outstanding! Their customer service is great, their rates are competitive and claims process is easy.
Insurer: Healthy Paws
By: Debra
Very easy and fast!
Making a claim with this company through the app is so easy!! You can then checkup on the status at anytime of the day with 1 click! Very communicative, and fast! Love this company for my dog!
Insurer: Embrace
By: Summer
Nationwide is the Best
Nationwide pet insurance is the best! The customer service is exceptional and the claims process is always super easy. Thank you so much for helping me take care of my pets!
Insurer: Nationwide
By: SW
Great and speedy service.
Very happy with the insurance and speed of payments. Nationwide staff are very friendly and eager to help
Insurer: Nationwide
By: Bayla
I am extremely pleased with Nationwide Pet Insurance!!
I have two dogs that have Nationwide Pet Insurance. I am extremely pleased with this company. I have never had any issues. All my claims have been put through and when a payment is due to me it comes in a very timely manner. I have recommended this insurance to many of my friends for their dogs as well.
Insurer: Nationwide
By: Kathleen
Your company is terrific; been a client for years!
You’ve always been there for my pups; Cleo for years and now Stella. I appreciate the ease of filing claims and the comprehensive coverage you provide. Thank You!
Insurer: Nationwide
By: Charles
Fast reimbursement!
Excellent customer service. Keeps me informed of processed claims.
Insurer: Nationwide
By: Brenda
Great customer service for Echo's claim.
We are very satisfied with the great and fast customer service provided by Trupanion!
Insurer: Trupanion
By: Tom
very pleased
thank you for your kind note asking how Miles is doing. He is continuing to suffer from diarrhea and is on a specialized diet to treat both this and his urinary stones. I do appreciate that it has been so easy to deal with Nationwide and that you have been so helpful. thank you, Diane Maran
Insurer: Nationwide
By: diane
Easy, quick and helpful
I really appreciate the help Nationwide has given me take care of our dog Buzz. He was diagnosed with Lymphoma and without their support we wouldn’t be able to give Buzz his equal chance to fight this! Buzz has outlived his first prognosis and we are thankful how quick and easy Nationwide had made in submitting request.
Insurer: Nationwide
By: Sergio