Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Fast and easy service
Everything was very smooth and fast. No hassles, no endless processes. We were reimbursed 2 days after submitting our claim. Our dog became sick very quickly and it was a relief knowing he had insurance to pay the costs of saving his life. We will never go without pet insurance again!
Insurer: Nationwide
By: Scott
Wonderfull
Wonderful and easy to file a claim.
Insurer: Nationwide
By: Annalyn
Glad to have them
I’m very glad to have gotten insurance for my kitty. They’ve made pet parenting much less stressful because of the simple fact that I don’t have to worry about surprise vet bills. Their claim process is very simple and quick, and because the coverage was wide, my reimbursement was very full. I’m glad to have it.
Insurer: Nationwide
By: Jen
Claim-filing was simple!
Process for submitting a claim was simple. Customer service was great! Response and reimbursement was timely. Communication prompt, kind, and appropriate. A well-oiled system!
Insurer: Nationwide
By: Robert
Nationwide never disappoints
I have had a great experience with nationwide pet insurance. I have used them for the last couple of years and have never had a problem with their representatives or any claims.
Insurer: Nationwide
By: Jeri
We think this is the best insurance coverage we have ever had... in all the different ways we need insurance...
We love working with nationwide and have recommended it to all our friends.
Insurer: Nationwide
By: Alison
Best insurance coverage for my dogs!
Fast return on claims. Best rate overall. I have had my pets covered with this company for many years and have never had any problems with any claims I have needed to make. I always recommend them to my friends and family.
Insurer: Nationwide
By: Victoria
Extremely helpful and quick reimbursements
Excellent customer service. I would recommend Nationwide Pet Insurance to anybody who loves their pet.
Insurer: Nationwide
By: Lisa
Great insurance very understanding 😃
Really understanding company claims was easy to file and refund was quick 😃
Insurer: Nationwide
By: Audrey
Life Safer
Love, love Nationwide Pet Insurance. Our beautiful boy, Auggie, has so many ailments, now especially, with Auggie being over 12 years old. We’ve had the insurance since he was two years old. The people at Nationwide are caring, professional and you can tell that they really care about their clients. Auggie & Isabella thank them. Nationwide was one of the best investments we ever made. Stay safe and Healthy. Katherine Herold
Insurer: Nationwide
By: Katherine