Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Everything went smoothly, thanks for your help!
Thanks for your help! It was hard enough dealing with the news of my fur baby's cancer but I was glad the claim process was very straightforward and took some of the worry off my shoulder! Appreciate it!
Insurer: Nationwide
By: Daniela
Nationwide iives up to our expectations.
Nationwide has been prompt to respond to our claims. Making a claim has been easy. I highly recommend pet owners look into getting pet insurance as the pet provides us so much so should we protect their heath without the worry of expensive vet bills.
Insurer: Nationwide
By: Paul
Nationwide is on your side
Nationwide is wonderful, reliable, processes claims in a timely manner. We have used them for over 10 years and they always deliver!
Insurer: Nationwide
By: Sheila
Cooper is facing a very serious surgery and I can’t tell you how grateful I am for your prompt help and support.
I am so glad I purchased Cooper’s insurance when he was born. He is now facing a very difficult surgery and at least having insurance to help with the cost eases our mind, at least for the financial burden. Your representatives are phenomenal whenever I call with a question. Thank you!!
Insurer: Nationwide
By: Debbie
Gives me peace of mind
When I purchased health insurance for Harry he was a young healthy dog. Going years without ever needing his insurance. Grateful I have it for him now. Everyone I’ve ever dealt with has been extremely helpful and seem to really care about his wellbeing
Insurer: Nationwide
By: Eileen
Nation wide is on your side with your needs, that is very important these days due to high Vet bills.
i feel so much at ease knowing you will be here to help with any of my needs for my pets. Cora is doing so much better thank you for asking.
Insurer: Nationwide
By: Tony
Great service.
Easy claim filing and quick return. Thank you for checking on my fur baby.
Insurer: Nationwide
By: Nicki
Our dog is covered!
Very happy with our choice to use Nationwide as our pet insurer. Easy to file a claim and fast and positive response every time.
Insurer: Nationwide
By: Orly
overall rating is a 10 - I have been very happy with this insurance.
10 out of 10. Very responsive. Easy to file a claim and get paid quickly. Thank you!
Insurer: Nationwide
By: Arlene