Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent
Very efficient claims process. Quick response. Love it
Insurer: Nationwide
By: Carol
We Love Nationwide Pet Insurance!
The ease of submitting a claim could not be easier.
Insurer: Nationwide
By: Roseann
Best Pet Insurance I have found
I have checked into different companies regarding pet insurance. After much research, I chose Nationwide and could not be happier. The ease of filing a claim in so simple and the response by Nationwide has been great.
Insurer: Nationwide
By: amy
Very efficient
We are very pleased with this pet insurance. They have always acted quickly in a claim and we felt that they care about our pets well being.
Insurer: Nationwide
By: Debi
Swift Reimbursement!
My pup has had to have her rear CCL’s fixed in BOTH legs. Having this insurance gave me such peace of mind. I was reimbursed for the full amount that I was expecting. I received my money quickly!
Insurer: Nationwide
By: Stephanie
I am so greatful that we have this insurance for our dogs. it has really been such a blessing to her the girls great care!
Your team is fast and efficiant. You can tell that every claim is important and hadled with care.
Insurer: Nationwide
By: Shannon
Thank you to everyone I have had the pleasure of working with for their knowledge, the ease of handling the claims.
It has been a pleasure working with ASPCA Pet Health Insurance. Every customer care representative has been very knowledgeable, courteous and patient with all my questions. The claim process is very easy and the return time fast. Again, thank you.
Insurer: ASPCA
By: Rita
Always awesome!!
Any time I've reached out to Nationwide, everyone is always so helpful, patient and thorough. I have two dogs with policies and have been a member for many years. (I was a member of VPI Pet Insurance before the acquisition by Nationwide). No complaints and will stay a member.
Insurer: Nationwide
By: Christine