Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Highly recommend
Your caring staff are always very helpful when I call. Your turnaround time is great. I have recommended many
Insurer: Trupanion
By: Jan
Highly recommend!
Always responsive and quick with reimbursement. Great communication as to status of claim.
Insurer: Trupanion
By: Lisa
Extremely fast service
I was impressed how easy it was getting our claim paid directly to our veterinarian clinic and how fast you were.
Insurer: Trupanion
By: Nancy
lynn was just terrific spent time and answered all my question and followed thru and had a manager call me back with information
lynn was just terrific spent time and answered all my question and followed thru and had a manager call me back with information
Insurer: Trupanion
By: Jeffrey
quick responses and very sweet
quick responses and very sweet
Insurer: Trupanion
By:
Always completed in a professional timely matter and hassle free.
Always completed in a professional timely matter and hassle free.
Insurer: Trupanion
By: Mary
Best gift for your pet!
Excellent service, always efficient and helpful and I LOVE you!!
Insurer: Trupanion
By: Lauren